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Jacqueline O’Brien

Jacqui is passionate about assisting people and families in crisis through mediation and her main objective is to manage conflict and minimize the damage resulting therefrom. Her goal is to help people restructure their relationships - not dissolve them, whether it be in the home or in the  workplace. She is an accredited court-annexed mediator and specializes in divorce & family mediation, workplace mediation and financial disputes. She serves on the Executive Committee of the South African Association of Mediators (SAAM). As a PSETA accredited trainer she has trained many attorneys, psychologists and social workers who are now active mediators. By profession Jacqui is a qualified accountant and she has worked in this field for many years. She also has a degree in Counselling Psychology.   She has worked as a volunteer counselor and mediator at the Family Live Centre Johannesburg since 2003. This pro-bono work, whilst giving her a whealth of experience,  has also allowed her to give back to the community. She has been a mediator in private practice since 2006 and is the owner of PAX Accredited Mediators. She has a well earned reputation for offering an effective, professional and personal service. Her accounting background has proven indispensable as divorces, maintenance matters and many other disputes often have a financial aspect. Her studies in psychology assist her in her day-to-day work with adults and children and give her the necessary insight in relationship dynamics and people’s emotional needs. In addition, Jacqui has access to a network of trusted professionals and specialists: other accredited mediators, psychologists, therapists and mediation-sensitive attorneys who she works with and refers to. Mediation is a fairly new concept in South Africa, but with the start in 2014 of the Court-Annexed Mediation project by the Department of Justice & Constitutional Development, it has now become the preferred method of dispute resolution in divorce, family and civil matters. Assisting angry people to negotiate win-win situations has been quite a challenge, but the results have been inspiring.
“Your decisions, your future…”